There are many insider secrets, things that your bank won’t tell you – a regular customer off of the street. Here are some of the naughty little secrets that researchers were able to dig up about the less than savoury things that occur behind the desks of the tellers at your banks:

• Banks loathe the bags of loose change that customers haul in. Some tellers refuse to take the amounts unless they have been rolled, others will wait patiently while the customer counts the change. Regardless, the tellers at the banks only want to see bills.
• Are you constantly being pressured to open a new account? These add-on sales tactics are the bread and butter of the bank tellers. Did you know that the bank regularly hires secret shoppers to ensure that these tellers are selling services well enough?
• There are some people that actually put cash into the deposit machine without an envelope. Tellers want you to hear this, “please put your cash inside of an envelope before depositing it!”
• Another crazy thing about deposits, there are many instances where the amount put into the machine does not match the amount that has been keyed into the banking system. Next time, check your zeroes and make sure that everything matches. It takes a lot of time and effort to track down this mistake. Long story short, keep your receipts from transaction at the debit machine.
• Deposits are subject to any fees that you have incurred. These fees include overdraft fees or any bank fees that are due. When you deposit your money, the bank has first claim to pay these fees. After all, this is how they have to make their money.
• Why promote their accounts that have the highest interest rates? Instead, the banks promote their lower interest rate, costing them less in interest charges which are paid to the customer, while still maintaining the deposit. Tricky, aren’t they?
• The majority of tellers don’t even look at the date on a post dated check. They have hundreds to key into the system. What are they checking to make sure it matches? They are checking names and account numbers, and too busy to check the date – but if it gets cashed, and bounces – you are liable for the fees and payment.
• Banks let you apply for a loan, knowing that they are going to deny up to eighty-five percent of non-profit and small businesses. That isn’t where the money is at!

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